Shipping policy

Shipping policy

Shipping Policy – Nova

Thank you for shopping with Nova.

Order Processing

  • All orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not processed or shipped on weekends or public holidays.

Shipping Time

  • Standard delivery usually takes 5–12 business days, depending on your location.

  • Delivery times may vary due to customs, weather, or courier delays.

Shipping Charges

  • Shipping costs are calculated and displayed at checkout.

  • Any free shipping promotions will be clearly mentioned on our website.

Order Tracking

  • Once your order has been shipped, you will receive a confirmation email with a tracking number (when available).

Delays

While we strive to deliver orders on time, occasional delays may occur due to factors beyond our control. We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. Nova is not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery so we can assist you.

Contact Us

If you have any questions about your order or our shipping policy, please contact us at:

Email: alinatariqmalik34@gmail.com

Thank you for choosing Nova.